Next Generation Engagement: The Future of Multi-Channel Communications

Panel Event from Dreamforce 2019

Financial services communication strategies are evolving and while traditional methods have retained their value, there is an increasing demand for advanced, customized and compliant engagement technology for market participants.

During Dreamforce 2019, we explored this topic with Panelists from CIA Omnigage. These industry experts discussed the current landscape of multi-channel engagement technology - including CTI connection, incoming call notifications and SMS - and explored the path between today's tools and tomorrow's solutions. To view a video of the discussion from the day of the event, please complete the form for access.