TORONTO and NEW YORK, March 31, 2021 –Tier1 Financial Solutions, a leading provider of client relationship management (“CRM”), compliance and fraud prevention solutions, has been selected by Nephron Research to elevate its CRM capabilities and streamline its workflows to support a rapidly expanding client base.
Through Tier1’s robust client management, analytics and research tools, Nephron can more efficiently organize client relationships, distribute research and tailor messages during a time of substantial growth. As a market leading independent healthcare research provider, Nephron’s expanding client base consists of a broad and diverse group of institutional investors and market participants.
“Our business has grown rapidly since we launched, increasing greatly in both size and complexity. As a fiercely client-centric firm, we know that integrating world-class technology and partners like Tier1 is key to maintaining high service levels. The flexibility and sophistication of Tier1’s platform will make it much easier for us to seamlessly scale our business and accelerate our growth. From an ROI perspective, the decision to go with Tier1 was a slam dunk,” said Tim Biggins, Chief Compliance Officer & Director of Research at Nephron.
“Nephron has carved out a unique position for itself in the research community,” said Manish Patel, Chief Operating Officer of CRM at Tier1 Financial Solutions. “We’re excited to be working with their leadership team to address the client management and structural complexities that come with the meaningful growth Nephron has experienced, ensuring scalability and supporting the upward trajectory of its business.” In January, Tier1 acquired Alessa, adding the industry-recognized software to its branded product suite. The solution is used by fintech firms, banks, credit unions, money services businesses (MSBs) and casinos for fraud detection and compliance purposes.