April 01, 2021

CRM Buyer: Sophisticated CRM Now at the Core of Customer Success

April 1, 2021 (CRM Buyer) — Over the course of the past year, adjusting to the challenges of the pandemic on business has made the customer relationship management system an essential tool for maintaining and growing a customer base. As a result, CRM platforms have evolved into something more than just a digital Rolodex to manage customer contacts.

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